Article Summary
Kroger, the largest supermarket chain in the US, has been overcharging customers on sale items due to price tag errors, according to a new investigation by Consumer Reports, The Guardian, and the Food & Environment Reporting Network. Expired discount tags were found on everyday products, ranging from Cheerios cereal to Nescafé instant coffee. The investigation found overcharges on more than 150 grocery items, with an average overcharge of $1.70 per item. Kroger operates around 2,700 stores throughout the US and owns a suite of supermarkets that includes Harris Teeter, Fred Meyer, Fry’s, and Ralphs.
What This Means for You
- Be vigilant when shopping at Kroger and other supermarket chains to ensure you’re not overcharged for sale items.
- Check the accuracy of sale prices and expiration dates before proceeding to checkout.
- Report any discrepancies to store management or consider filing a complaint with your state’s consumer protection agency.
- Keep informed about the latest developments in the investigation and possible class-action lawsuits against Kroger.
Original Post
Kroger shoppers might be paying more at checkout than they bargained for. A new investigation by Consumer Reports, The Guardian, and the Food & Environment Reporting Network (FERN) found price tag errors at Kroger stores, leading to customers being overcharged on many items marked as discounted or on sale. Expired discount tags were found on everyday products ranging from Cheerios cereal to Nescafé instant coffee. The probe stems from allegations made by Kroger employees in Colorado who are currently in labor negotiations with the supermarket chain.
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Key Terms
- Kroger
- Consumer Reports
- Price tag errors
- Overcharging
- Sale items
- Investigation
- Class-action lawsuits
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