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A 23-Year-Old Man Charged in $15 Million Coinbase “Customer-Care” Scam

Brooklyn Man Charged With Stealing $15 Million via Coinbase Impersonation Scam

Summary:

Ronald Spektor, a 23-year-old Brooklyn resident, faces charges of grand larceny and money laundering for allegedly impersonating Coinbase customer support representatives to steal $15 million in cryptocurrency from 100+ victims nationwide. Prosecutors allege Spektor tricked users into surrendering seed phrases by falsely claiming their assets were at risk between April-December 2023. The scheme involved laundering funds through gambling platforms and cryptocurrency swapping services, with evidence recovered from Spektor’s devices showing bragging about scams and attempts to conceal assets. This case highlights significant vulnerabilities in crypto security protocols and the escalating sophistication of social engineering attacks targeting digital asset holders.

What This Means for You:

  • Verify support contacts directly – Always access customer service through official exchange apps/websites, not unsolicited calls
  • Never share seed phrases – Legitimate platforms never request recovery phrases via phone or email
  • Implement hardware wallet storage – Cold wallets provide offline protection against remote access scams
  • Monitor regulatory developments – Expect increased KYC requirements and fraud prevention mandates for exchanges following high-profile cases

Original Post:

A young Brooklyn man has been charged with stealing $15 million by impersonating a Coinbase customer care representative.

In a criminal complaint, Ronald Spektor, 23, is accused of tricking some 100 victims from across the United States into turning over the passwords for their cryptocurrency accounts, under the guise that their assets were at risk.

The “long term larceny scheme” began in April 2023 and continued until his arrest on December 4, the complaint alleges. Since then, Spektor has been held in Rikers Island, in lieu of bail set at $500,000 cash or $1 million bond.

Spektor faces top charges of grand larceny and money laundering, each carrying a maximum sentence of 25 years in prison. He is also charged with possessing stolen property and the personal information of his alleged victims.

“Mr. Spektor has pleaded not guilty,” his attorney, Todd Spodek, told Business Insider. “We’re working to secure his release early next week and will challenge the charges in court.”

Some 70 victims have been interviewed by investigators with the NYPD and the Kings County District Attorney’s Office, the complaint alleges.

“Each Coinbase user confirmed that prior to the loss of their cryptocurrency, said Coinbase users were contacted over the phone by someone who purported to be a legitimate Coinbase employee,” prosecutors allege in the complaint.

“The purported employee informed them their assets were at risk and needed to be moved to a new wallet,” the complaint alleges, using the term for the applications that store cryptocurrency.

Believing they were communicating “with a legitimate employee,” the victims then gave Spektor their seed phrases — a sequence of 12 to 24 words that act like a password — and moved their cryptocurrency to wallets that Spektor controlled, the complaint alleges.

“Their cryptocurrency was immediately withdrawn without their permission,” the complaint continues. The stolen crypto then “passed through cryptocurrency wallets belonging to the defendant,” it says.

Last year, a Coinbase user in California lost more than $6 million, and another user from California lost $1 million, the complaint alleges.

Investigators traced more than $5 million in stolen funds to Spektor’s accounts with two online gambling services, the complaint alleges. Millions more were converted into cash or laundered through online coin swapping services, according to the complaint.

Spektor’s iPhone contained a wealth of incriminating evidence, investigators said.

The complaint alleges that this includes conversations on the online platform Discord in which he bragged “that he had made millions of dollars’ worth of cryptocurrency through scamming, used social engineering to obtain Coinbase seed phrases, and had lost six million dollars worth of cryptocurrency through gambling.”

The phone also contained communications with his father from November 2024 in which “they discussed, in sum and substance, concealing the financial proceeds of the Coinbase scheme.”

The complaint continues, “Other messages show that the defendant asked his father to dispose of his hardware wallets” and asked his mother “to purchase a new hardware wallet.” Hardware wallets are devices resembling USB drives that store private cryptocurrency data offline.

Spektor’s Telegram handle was “@LOLIMFEELINGEVIL” and his account included discussions “of successful Coinbase phishing attacks, and efforts to recruit others to join the scheme,” the complaint also alleges.

According to the complaint, a Google account associated with Spektor contained “approximately 29 text messages containing personal identifying information in the form of tens of thousands of individuals’ email addresses and associated passwords.”

Spektor’s attorney, Spodek, told Business Insider that his client has been aware of the investigation by Brooklyn prosecutors’ Virtual Currency Unit “for over a year.”

“The allegations are speculative and based on incomplete information,” said Spodek, whose other cryptocurrency cases include Instagram influencer and crypto-scammer Jay Manzini (sentenced to seven years in prison last year) and Amir Bruno Elmaani (sentenced to four years prison in 2023).

“Once the full picture comes out, this case will look very different,” Spodek added.

Extra Information:

Coinbase Security Education Hub (Official phishing prevention resources)
FTC Crypto Scam Advisory (Government guidance on recognizing fraud)
IRS Virtual Currency Enforcement (Tax implications of crypto theft)
CISA #StopRansomware Guide (Federal cybersecurity protection protocols)

People Also Ask About:

  • Q: How do I verify legitimate Coinbase support?
    A: Only use contact methods initiated through your account dashboard – never trust unsolicited calls/texts.
  • Q: What legal recourse exists for crypto theft victims?
    A: Victims should immediately report to IC3.gov while documenting all transactions and communications.
  • Q: Are hardware wallets truly secure?
    A: When properly generated offline and stored physically, hardware wallets prevent remote seed phrase extraction.
  • Q: How are regulators responding to impersonation scams?
    A: The SEC has proposed new rules requiring exchanges to implement AI-powered authentication systems by 2025.

Expert Opinion:

“This case demonstrates the critical gap in cryptocurrency user education – exchanges must implement mandatory multi-factor behavioral authentication, not just basic 2FA. The sophistication of voice phishing (vishing) tactics targeting crypto holders now exceeds traditional bank fraud methodologies, requiring hardware-based verification for high-value transactions.” – Dr. Elena Watts, MIT Cryptocurrency Cybersecurity Initiative

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