Summary:
Smartr365 has partnered with NatWest to automate personal mortgage journeys, streamlining processes for brokers. This integration eliminates manual tasks, reduces errors, and enhances efficiency. The collaboration covers residential purchases, remortgages, and applications for both employed and self-employed clients. This innovation aims to deepen NatWest’s engagement with the broker community and improve customer experience.
What This Means for You:
- Brokers can now process NatWest mortgage applications faster and with fewer errors.
- Automation reduces the need for manual data entry, saving time and effort.
- Enhanced tools for handling both employed and self-employed clients improve service quality.
- Expect further advancements in mortgage technology as lenders prioritize efficiency.
Original Post:
Smartr365 has automated NatWest personal mortgage journeys, which the firms say will “streamline” working practices for brokers.
The customer relationship management software firm says it has now fully automated decisions in principle and full mortgage applications across all of NatWest’s personal mortgage journeys.
It adds that the lender’s personal mortgage products are now available to UK mainland brokers registered with NatWest who are eligible Smartr365 users.
The firms add the new functions cover:
- Residential purchases – First-time buyer and home mover
- Remortgage applications
- Capital & Interest repayment types
- Employed and self-employed clients
- Sole and joint applications
NatWest head of intermediary mortgages Nadine Edwards says: “Our new partnership with Smartr365 will streamline a number of processes for our brokers and customers.
“We are always considering ways that we can deepen our engagement with the broker community and this is move is evidence of this commitment.
Smartr365 chief executive Conor Murphy adds: “This isn’t just about integration — it’s about elimination.
“We’re eliminating duplication, errors, wasted time, and old ways of working. Brokers can go from fact-find to mortgage submission with NatWest in a truly automated flow — no rekeying, no switching systems.”
Extra Information:
For more insights on mortgage technology trends, explore Brokers Vote Property Portals Most Beneficial Tech Development. To understand the impact of automation in financial services, read The Future of Mortgage Automation.
People Also Ask About:
- What is Smartr365? – A CRM software firm specializing in mortgage automation.
- How does NatWest’s mortgage automation work? – It streamlines applications by eliminating manual processes.
- Who benefits from this partnership? – Brokers and customers experience faster, error-free mortgage processing.
- What types of mortgages are covered? – Residential purchases, remortgages, and more.
- Is this available to all brokers? – Only UK mainland brokers registered with NatWest and Smartr365.
Expert Opinion:
This partnership marks a significant step in mortgage technology, showcasing how automation can transform traditional processes. By reducing inefficiencies, it sets a benchmark for other lenders to follow, ultimately benefiting both brokers and customers.
Key Terms:
- Mortgage automation software
- NatWest mortgage integration
- Smartr365 CRM for brokers
- Streamlined mortgage applications
- Automated mortgage processing
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