How to Fix Call Drop Issue on Samsung Galaxy Phones

Summary:

Call drops occur when your Samsung Galaxy phone unexpectedly terminates mid-call, often due to unstable network connections, outdated software, SIM card issues, or conflicting settings. Common triggers include poor signal strength, battery-saving modes interfering with antenna performance, outdated carrier profiles, or damaged SIM hardware. Consistent drops can signal deeper network or device problems requiring troubleshooting.

What This Means for You:

• Impact: Disrupted communications + missed critical calls
• Fix: Refresh network settings in Settings > Connections > Mobile Networks
• Security: Unauthorized apps may hijack calling functions – review app permissions
• Warning: Avoid unreliable carrier unlock apps that modify baseband software

Solutions:

Solution 1: Reset Network Configuration

Network caches often conflict with carrier tower handoffs. Perform a full reset:

1. Go to Settings > General Management > Reset
2. Select Reset Network Settings
3. Reconnect to your mobile network after reboot

Note: This clears saved Wi-Fi networks and Bluetooth pairings.

Solution 2: Update Carrier Services

Samsung releases carrier-specific updates monthly:

1. Open Settings > Software update
2. Tap Download and install
3. Check carrier settings via *#*#873283#*#* in Phone app

Manual carrier selection often improves stability:

Settings > Connections > Mobile Networks > Network Operators > choose manually

Solution 3: Optimize Antenna Performance

Disable features interfering with signal reception:

• Turn off Power Saving Mode (reduces antenna strength)
• Disable Wi-Fi Calling if unstable
• Enable VoLTE: Settings > Connections > Mobile Networks > VoLTE Calls

Solution 4: SIM Card Diagnostics

Eject SIM tray using tool (check S-Pen slot for pop-out tool):

1. Clean SIM contacts with microfiber cloth
2. Test with another carrier SIM if possible
3. Request carrier reprovisioning (ask for SIM OTA refresh)

People Also Ask:

• Q: Are Galaxy call drops always Samsung’s fault? A: No – 60% involve tower handoff failures (blame carriers)
• Q: Does 5G cause more drops? A: Yes – toggle to LTE via *#2263# if frequent 5G drops occur
• Q: Should I factory reset? A: Only after testing above solutions – backup data first
• Q: Can cases cause signal loss? A: Yes – metal cases particularly disrupt antenna bands

Protect Yourself:

• Reboot device weekly to clear radio stack errors
• Avoid bent/damaged SIM cards (replace if pins show scratches)
• Only use genuine Samsung charging accessories – third-party gear may cause RF interference
• Monitor signal strength numerically: Settings > About Phone > Status > SIM Status (dBm under -110 = poor)

Expert Take:

Galaxy smartphones prioritize battery efficiency over signal retention – disabling adaptive power controls (*#0011# Service Menu > UE SETTING > POWER SAVING > OFF) often eliminates mysterious drops but reduces battery life by ~15%.

Tags:

• how to stop Samsung Galaxy calls dropping
• Samsung phone call disconnect solution
• fix mobile network instability Galaxy S23 Ultra
• VoLTE settings to prevent call drops
• SIM card error causing Samsung call failure
• best network settings for Galaxy A54 5G

*Featured image via source

Edited by 4idiotz Editorial System